Returns & Exchanges

At Atolea Jewelry, we want you to be completely in love with your new pieces. If you are not entirely satisfied, we offer a 30-day return policy for most items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely place your jewelry in its original packaging, ensuring all tags are attached and the items are protected from damage during transit.

• 3.
  Ship Your Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.