Frequently Asked Questions
Everything you need to know about your Atolea Jewelry experience.
Is Atolea jewelry waterproof and tarnish-resistant?
Yes, our jewelry is crafted using high-quality PVD coating and stainless steel, making it 100% waterproof. You can wear your pieces in the shower, at the pool, or at the gym without worrying about fading or tarnishing.
How long does shipping take?
We offer worldwide shipping. Processing typically takes 1-2 business days, while delivery times range from 5-10 business days depending on your location. You will receive a tracking number as soon as your order ships.
What is your return policy?
We want you to love your jewelry. If you are not completely satisfied, we offer a 30-day return policy for most items in their original, unworn condition. Please contact our support team to initiate a return.
What materials do you use?
Most of our pieces are made from 316L Stainless Steel with 18k Gold PVD plating. This combination ensures durability, a luxurious finish, and is hypoallergenic for those with sensitive skin.
Do you offer a warranty on your products?
Absolutely. We provide a lifetime color warranty on all our waterproof items. If your jewelry loses its color, we will replace it for you, ensuring your pieces stay golden forever.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.